Paid plans
Orbit paid-plan terms
Document version 2026-10-29.1
Your activity supplier
The legal supplier identified in checkout supplies the activity and is responsible for delivering it. A Circle name or an individual organiser is not a substitute for that legal supplier. Your ticket document identifies the supplier using the saved booking details.
Orbit provides discovery, booking and platform services. Payments are processed through Razorpay; its processing or direct settlement to a supplier does not change the supplier of the activity.
Prices and booking fee
Review the ticket price, any host-funded discount, applicable tax, separate buyer booking fee and final total shown before payment. The buyer booking fee is charged for every ticket, including discounted tickets. Your booking uses the reviewed quote and saved terms, not a later price change.
These paid bookings are for consumers attending in-person activities in India. Use accurate personal billing information. Business GSTIN billing is not offered for new buyer billing profiles.
Cancellations and refunds
For a confirmed booking, a buyer cancellation made at least 48 hours before the plan start can receive a ticket refund under the saved booking policy. Buyer cancellations made less than 48 hours before the start do not qualify for an automatic ticket refund. Contact support for a manual review or where applicable law requires a different outcome.
If the host cancels a confirmed booking, the ticket amount is refunded. The separate buyer booking fee, including its GST, is non-refundable for confirmed bookings, except where applicable law requires a refund. The retained fee is shown separately; it is not a deduction from the ticket refund.
If a payment is captured but no booking can be honoured, the recovery process refunds the full captured payment, including the buyer booking fee and its GST. A refund request is not confirmation that a bank has credited the refund; payment-provider processing times apply.
These terms do not exclude statutory consumer rights or remedies for deficient services, misleading representations or other circumstances covered by applicable law.
Help and records
Contact Orbit at support@oorbit.in for booking, refund or billing assistance. Business contact details and the grievance process are published at https://oorbit.in/legal.
We record the terms version, content fingerprint, your account, the reviewed quote and the time of your affirmative acceptance. Later terms do not rewrite the saved financial terms of an existing booking.
Orbit platform operator and grievances
Orbit's platform services are provided by Kurapati Sasikanth Manohar Raju, a sole proprietor trading as Orbit. That proprietor is your contracting party for Orbit's platform services. The activity supplier identified at checkout remains responsible for supplying the activity.
Contact support@oorbit.in for booking, refund, billing, privacy or content concerns. The operator's business contact details, appointed grievance officer, complaint process and applicable response times are published at https://oorbit.in/legal#grievances.
